Privacy Policy

Effective Date: November 11, 2024

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Welcome to the privacy policy of Gote LLC, the parent entity of Otte Fitness ("Company", "we", "us", or "our"). Your privacy is of utmost importance to us. This policy outlines our practices regarding the handling of personal information of our clients and visitors ("you"). By engaging with our services or visiting our website, you are affirming your agreement to the terms described herein.

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Information We Collect:

Personal Information:

We may collect your name, email address, postal address, and other information you provide when registering for our services or making inquiries.

 

 

Usage Data:

We collect data about your interaction with our services, including your IP address, browser type, and operating system.

 

 

Cookies and Tracking:

We use cookies and similar technologies to collect data about your browsing activities and preferences.

 

 

Social Media Handles:

We may collect your social media handles, such as your Instagram username, to send you important updates and enhance our communication with you.

 

 

 

SMS and Email:

We may use SMS and Email to communicate with you and provide updates, promotional offers, and other relevant information, including notifications related to payment failures, late payments, and reminders for booked calls. By providing your phone number and email address, and opting in to receive SMS messages and emails, you consent to the use of your phone number and email address for these purposes. Standard messaging rates may apply.

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In case of payment failure or late payments, you may receive SMS notifications and emails to inform you of the issue and provide instructions for resolving it. Additionally, we may send SMS and email reminders to ensure you do not miss scheduled calls or appointments.

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You can opt out of receiving SMS messages at any time by replying with "STOP" or following the instructions provided in the SMS. Please note that opting out of SMS messages may limit your access to certain services or promotional offers, and you may not receive important updates related to your account, payments, or scheduled appointments.

 

 

Retention of Personal Information:

 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Third-Party Links:

 

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

 

Children's Privacy:

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

 

International Data Transfers:

 

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services or providing us with your personal information, you consent to the transfer of your personal information to countries outside of your country of residence.

 

 

 

How We Use Your Information

We may use your information for the following purposes:

 

• To provide and improve our services.

   

• To respond to your inquiries and provide customer support.

   

• To send promotional emails, updates, and SMS messages (you can opt out at any time).

   

• To monitor and analyze usage patterns.

 

 

 

Sharing Your Information:

We may share your information with:

 

• Third-party service providers who help us operate our services.

   

• Legal authorities when required by law.

 

 

Your Choices

You can:

 

• Review and update your personal information through your account settings.

   

• Opt out of promotional emails and SMS messages by replying "unsubscribe" or "stop".

   

• Adjust cookie settings in your browser.

 

 

Data Security

We take reasonable measures to protect your information but cannot guarantee absolute security.

 

 

Changes to this Privacy Policy

We may update this policy, and any changes will be posted on this page.